Privacy policy

Who this policy covers

Eat Here Indy LLC (“EatHere,” “we,” “us”) operates EatHere. We operate EatHere’s Discovery side for food-and-drink coverage and recommendations, and EatHere Marketplace as our shopping destination. This policy covers Discovery and RestaRecs. Public browsing does not require an account.

EatHere Marketplace is a separate shopping destination. Its privacy information and purchase terms apply there, alongside any seller or payment-provider terms. This page does not describe Marketplace checkout data as if it were collected by Discovery.

Information used by Discovery

• Browser activity: hosting and service providers may process technical information such as IP address, browser/device information, requested pages, timestamps and diagnostic errors to deliver, secure and maintain the service.
• Messages to our team: we receive the contact details and information you include when requesting help, corrections or partnerships.

Saved posts and browser storage

Saved posts, the RestaRecs conversation and some preferences are remembered in your browser’s local storage. They are device/browser-specific, not a public profile or a synchronized customer account. Homepage and product rotation also use browser-local state.

Anyone with access to the same browser profile may be able to see locally stored information. Clearing this site’s browser data removes saved posts and local chat history. Browser settings can restrict cookies and storage, but some features may stop working.

Necessary session and preference storage can be used by site services. Linked websites and providers may use their own cookies; their policies govern that processing.

RestaRecs and AI providers

When you ask RestaRecs a question, your message and conversation context are sent to our server and our AI service providers to generate a response. The service can use web search to answer food-and-drink questions.

Remembering a conversation on your browser does not mean the conversation never leaves your device. Discovery does not maintain a separate chat-history database, but AI, search and hosting providers may process requests and operational logs under their own terms and retention practices. Clearing local history does not erase provider-side records.

Do not include passwords, payment details, sensitive medical information or personal information about someone else in a chat. AI answers can be inaccurate; see our Terms for recommendation limits.

How information is used and shared

We use information to operate the site, respond to requests, publish food-and-drink coverage, investigate errors and prevent abuse.

Information needed to provide the service may be processed by hosting, authentication, database, AI, search and other service providers. We may disclose information where legally required or reasonably necessary to protect users, rights or security. In a business transfer, relevant records may transfer subject to applicable law and privacy obligations.

EatHere’s policy is not to sell or rent personal information. Service providers may operate outside your state or country. This policy does not promise that every provider uses identical storage locations or retention periods.

When you shop local

Discovery does not collect payment-card details or process orders. Clicking a Marketplace, restaurant, organizer or ticket link takes you to another destination, which may receive ordinary web-request or referral information.

Order details, delivery addresses, seller communications and payment information entered at Marketplace or another destination are governed by that destination’s policies. Check them before submitting information.

Retention, security and your choices

Browser-local information remains until you remove it or your browser clears it. Submitted requests and operational records are kept as needed for their purpose, security and legal obligations. We do not promise a fixed automatic deletion schedule. Provider-side retention is separate.

We use access controls and other reasonable protections, but no online service is completely secure. Depending on where you live, you may have rights to access, correct, delete or restrict use of personal information. Contact us to make a request; we may need to verify your identity and may retain records where legally necessary. Statutory rights remain available even when a feature does not have a self-service deletion button.

Discovery is not directed to children under 13, and we do not knowingly solicit their personal information. A parent or guardian concerned about a child’s submission can contact us.

Questions and policy changes

For privacy questions or requests, email hello@eathere.co. Include enough context to identify the request, but do not send passwords or payment-card information.

We will update the date on this page when it changes and provide any additional notice required by applicable law. Hosting and AI service providers may keep operational logs under their own retention practices; this policy does not promise that those services collect no information.