Ethics policy

Accuracy before attention

These standards apply to EatHere employees and content contributors. We prioritize useful, specific information about real food businesses, events and communities. Titles must reflect the content, not exaggerate a claim to win a click.

We check names, addresses, city placement, operating status and event information against available reliable sources. We do not invent dishes, visits, quotes, opening dates or claims of being “the best.” When information cannot be established, we omit it or make the uncertainty clear. Short factual posts may use only the business name and confirmed location rather than filler.

Research and AI assistance

Official business and organizer information, credible publications and location data can inform our research. AI may help find leads, organize evidence, categorize content and draft original language. EatHere remains responsible for what it publishes.

Research-based coverage is not a firsthand review. We do not suggest an EatHere visit or tasting took place unless it did. Automated ranking is a lead-selection tool, not an endorsement or publication approval. Long-form AI-assisted editorial requires human review; routine factual updates may pass automated checks, with uncertain items held for further review.

RestaRecs answers are AI-generated recommendations, not edited restaurant reviews. They may be incomplete or wrong and should be checked with the business.

Respect for sources and images

Original EatHere writing must not reproduce another publisher’s work or disguise someone else’s reporting as firsthand experience. We retain source provenance, identify quoted or third-party reporting where appropriate and honor required attribution.

Public visibility does not establish permission to scrape a source or reuse a photo. Our standard is to use real, relevant images with documented permission, an applicable license or authorized provider display terms, including required credits. We do not use generated restaurant imagery to represent an actual venue, and different editorial posts should not reuse the same cover.

Confidential sourcing is exceptional: anonymity must serve a legitimate editorial purpose, and the underlying claim still needs verification.

Editorial independence and conduct

Buying advertising, joining Marketplace or entering a partnership does not guarantee independent editorial coverage. Contributors must disclose relevant personal, financial or business relationships to the editorial team and must not use EatHere’s name to obtain favors.

For ordinary restaurant visits, contributors do not accept a comped meal in exchange for coverage. Media events, press previews and shared hospitality may be attended when they do not compromise coverage; material hospitality affecting a story must be disclosed. Gifts cannot guarantee favorable coverage. Gifts valued over $100 require approval and disclosure on the site.

Advertising, partnerships and shopping links

Paid features must be clearly marked “Sponsored Content” or “Advertisement.” Partnership content must explain the relationship. When a link earns a commission, the relevant content must include an understandable sponsored-link disclosure.

Marketplace is a separate shopping destination, not a restaurant rating system. A product mention or shopping link is not a guarantee of product quality, stock or fulfillment. Read the seller and Marketplace information before buying.

Giveaways must have their own rules and identify any relevant sponsor. Sponsorship of a giveaway is not an independent editorial endorsement.

Corrections and changing information

We correct material factual errors and update or withdraw content when a closure, canceled event, unsupported claim or rights concern makes it inappropriate to keep presenting it. Older coverage is not proof that a business is open today.

Send the post link, the issue and any reliable supporting information to hello@eathere.co. Rights holders can use the same address for image or copyright concerns. More contact guidance is on our Help page.